FAQ | Heritage Park Senior Apartments
Frequently Asked Questions at Heritage Park
We strive to process all applications in a timely manner. To help us be as efficient as possible, please submit all required documents at the time of your application. Our Processing Administration and Document Fee is $40 per applicant and a Holding Fee $150; both are due at the time you submit your application.
We are proud to call Heritage Park an affordable community for our residents. We are an income restricted property which means you must meet income requirements in order to qualify to live at our community. To uphold fair policies, we use the same rental criteria to qualify all applicants which we would be happy to cover in detail if you'd like to schedule an appointment to meet with one of our leasing agents.
We communicate important resident information and community updates by text, email, or phone. Set up your preferred communication method at the time of your lease signing!
We are excited for you to call Heritage Park home! Move-In Expenses Include Your 1st Month's Rent, And Security Deposit. If You Have A Pet, Applicable Pet Fees & Deposits Will Also Be Due Upon Move-In. Wasatch Has Partnered With Jetty To Meet Your Deposit Requirements With A Small, One-Time Payment. Learn More.
Your rent payment includes water, sewer, gas and trash which helps keep our community affordable for our residents. Rent is due on the 1st of every month. Never stress about making a payment by setting up automatic electronic payments through our resident portal!
Our resident's are our #1 priority. We strive to respond to all service requests within 3 hours to ensure your home is maintained to your satisfaction.
You can request a maintenance service request from the convenience of your own home, via our resident portal! You may choose to be present when maintenance arrives and give a preferred time, or you may give permission for us to enter with your absence. *Tip: download the Resident Portal App for even more convenience.
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Our team is always ready to answer your questions.